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Why Leaders Need to Be Involved in Handbook Rollouts

Posted 05/26/25

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Updating your employee handbook is important—but how you introduce it to your team matters just as much. A poorly communicated handbook can feel like a legal formality. A well-rolled-out one, backed by leadership, can build clarity, trust, and culture.

“If leaders don’t take it seriously, why would the employees?” asked Zach Abraham, Principal and CEO of AlignHR. In Episode 3 of the Beyond Compliance podcast, Zach and Luke Hladek explained why strong rollouts start at the top—and how small businesses can do it right.

Why Leadership Buy-In Matters

When leaders are involved in the handbook rollout, it signals that the document matters. It’s not just a legal requirement—it’s part of how your company operates.

A strong rollout creates:

  • Credibility: Employees are more likely to read and respect a handbook if they see leadership values it.
  • Clarity: Managers understand expectations and how to apply policies fairly.
  • Consistency: Leaders model the behaviors and decisions outlined in the handbook.

Zach put it plainly: “People don't read handbooks for fun. They follow what they see. So when leadership reinforces policies through action and communication, people listen.”

What a Strong Handbook Rollout Looks Like

Most businesses simply email the updated handbook and ask employees to sign. But rollout isn’t just about distribution—it’s about connection. Here’s how to do it well:

1. Host a Live Walkthrough

Gather the team—virtually or in person—and walk through the key updates. Don’t read the document word for word. Instead, explain:

  • What’s changed and why
  • How the policies support company culture
  • Where to go with questions or feedback

When leaders participate in the walkthrough, it reinforces importance and builds transparency.

2. Share the “Why” Behind the Policies

Explain the reasoning behind changes—not just what’s being added. For example, if you’ve added a remote work policy, connect it to values like flexibility or trust. If you’ve updated your anti-harassment policy, explain how it supports safety and respect.

“Employees are more likely to follow policies they understand,” Luke noted. “And they’ll understand them better if they hear it directly from leadership.”

3. Give Managers Tools to Reinforce It

Managers are the bridge between policy and practice. Equip them with:

  • Talking points to share with their teams
  • FAQs for common questions
  • Scenarios for applying policies consistently

If your managers are unsure how to use the handbook, your employees will be too.

4. Invite Feedback

A modern handbook should be a living document. After rollout, give employees a way to ask questions or suggest improvements. This builds ownership and shows your policies are meant to support—not control—the team.

Common Mistakes to Avoid

Avoid these rollout missteps that can undermine your efforts:

  • Making it optional: If you don’t ask for acknowledgment, employees won’t treat it seriously.
  • Being overly legalistic: Policies should be clear, but written in a tone people can understand.
  • Skipping the leadership layer: If managers don’t model or communicate the changes, confusion spreads fast.

Rollout is your opportunity to reset expectations and realign your team—don’t waste it.

How to Make Every Employee Handbook Rollout Better

Rolling out a handbook isn’t just HR’s job. It’s a leadership responsibility. When owners, executives, and managers participate, it signals that what’s in the document matters—and it encourages everyone to act accordingly.

Whether you’re launching a brand-new handbook or revising an outdated one, make sure your rollout plan includes your leadership team. That’s how you turn policies into action—and words into culture.

AlignHR partners with small businesses to build and roll out employee handbooks that support growth, reduce risk, and reflect company values. Learn more at AlignHR.com.

Hear More in the Beyond Compliance Podcast

This blog is based on Episode 3 of Beyond Compliance with Zach Abraham and Luke Hladek. Listen to the full conversation below for more insight on handbooks, leadership, and smart HR strategy.

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